Where can I track my numbers?
You can track your affiliate performance on the Affiliate Leaderboard Dashboard: Open the Affiliate Leaderboard How to use the dashboard Select your Affiliate ID — Click on the Affiliate ID filter at the top and select your ID. Click "Only" to show data for your ID exclusively. Set the date range — By default, the dashboard shows the current month. You can adjust the datSome readersDo you have support groups for Affiliates?
Yes! We have several Telegram groups for affiliates. Each group serves a specific purpose: Telegram groups |—|—|—|Some readersI have an issue with payments and verifying my CopeCart account.
CopeCart handles all payment processing and account verification for the affiliate program. If you are experiencing issues with either of these, the CopeCart support team is best placed to help you. Common issues Account verification stuck — Sometimes the verification process can take a few days. If it has been more than 5 working days, contact CopeCart directly. Payment method not accepted — Make sure your payment details are entered correctly and that your bank is noSome readersCan I start promoting even if my Copecart accounts are not verified?
Yes — you can start promoting the affiliate program right away, even if your CopeCart account is not fully verified yet. The verification process runs in the background and does not prevent you from sharing your affiliate link or generating referrals. What about payouts? While you can promote without verification, your CopeCart account must be fully verified before commissions can be paid out to you. So we recommend completing the verification as soon as possible to avoid anyFew readersWhy can’t I find my username on the Leaderboard?
Your username will only appear on the leaderboard once you have at least 1 call booking attributed to your affiliate link. If you have already generated call bookings but still can't find your name, here are a few things to check: Troubleshooting Give it time — The leaderboard processes a large amount of data and can take a few minutes to load and update. Check the date range — Make sure the date filter is set to the correct time period. By default it shows the currFew readersWhy are my commissions NOT showing?
Commission crediting is done manually, which means it can take up to 2 working days for commissions to appear in your CopeCart account. Most common reason: username mismatch Your affiliate link username and your CopeCart account username must be exactly the same. If they don't match, we will be unable to locate you and your commissions will not be credited.Few readersCopeCart EU vs. US — What do I need as an affiliate?
Difference between CopeCart EU and US accounts for affiliates, registration requirementsFew readers
